Last updated: 21-11-2025
Astro Srinath (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Astro Srinath mobile application (“App”).
By using this App, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following personal information during registration or while using the App:
Name
Email address
Profile picture
Date of birth
Time of birth
Place of birth
This information is required to provide personalized astrology services.
You can log in using:
Google Login
Apple Login
We receive basic profile details (such as name, email, and profile image) from these services. We do not access your passwords.
When you use call, chat, or video call features with astrologers:
Chat messages may be stored for service quality and support
Call and video sessions are not recorded
We may collect call metadata (time, duration) for billing and support purposes
When you purchase products from the in-app shop, we may collect:
Order details
Payment status (we do not store card or payment details)
Delivery-related information (if applicable)
Payments are processed securely through trusted third-party payment gateways.
We may automatically collect:
Device type and operating system
App usage data
Crash logs and performance data
This helps us improve app performance and user experience.
We use your information to:
Create and manage your account
Provide astrology consultations
Enable call, chat, and video call features
Process purchases and deliver products
Improve app functionality and user experience
Provide customer support
Send important service-related notifications
We do not sell or rent your personal data.
Your information may be shared only:
With astrologers for providing consultations
With service providers (payment gateways, cloud services) strictly for app functionality
When required by law or legal authorities
All third parties are required to follow strict data protection practices.
We use industry-standard security measures to protect your data, including:
Secure servers
Encrypted communication
Restricted access to personal data
However, no method of transmission over the internet is 100% secure.
We retain your personal information only as long as:
Your account is active
Required to provide services
Required by law
You may request deletion of your account and data by contacting us.
You have the right to:
Access your personal data
Update or correct your information
Request deletion of your data
Withdraw consent at any time
To exercise these rights, contact us using the details below.
Astro Srinath is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.
The App may contain links or integrations with third-party services (Google, Apple, payment gateways). We are not responsible for their privacy practices. Please review their policies separately.
We may update this Privacy Policy from time to time.
Any changes will be posted within the App, and the updated date will be revised above.
If you have any questions or concerns about this Privacy Policy, you can contact us at:
Email: astrosrinath78@gmail.com