Last updated: 21-11-2025

Astro Srinath (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Astro Srinath mobile application (“App”).

By using this App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information during registration or while using the App:

• Name

• Email address

• Profile picture

• Date of birth

• Time of birth

• Place of birth

This information is required to provide personalized astrology services.

1.2 Authentication Information

You can log in using:

• Google Login

• Apple Login

We receive basic profile details (such as name, email, and profile image) from these services. We do not access your passwords.

1.3 Communication Data

When you use call, chat, or video call features with astrologers:

• Chat messages may be stored for service quality and support

• Call and video sessions are not recorded

• We may collect call metadata (time, duration) for billing and support purposes

1.4 Transaction & Shopping Information

When you purchase products from the in-app shop, we may collect:

• Order details

• Payment status (we do not store card or payment details)

• Delivery-related information (if applicable)

Payments are processed securely through trusted third-party payment gateways.

1.5 Device & Usage Information

We may automatically collect:

• Device type and operating system

• App usage data

• Crash logs and performance data

This helps us improve app performance and user experience.

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Provide astrology consultations

• Enable call, chat, and video call features

• Process purchases and deliver products

• Improve app functionality and user experience

• Provide customer support

• Send important service-related notifications

3. Sharing of Information

We do not sell or rent your personal data.

Your information may be shared only:

• With astrologers for providing consultations

• With service providers (payment gateways, cloud services) strictly for app functionality

• When required by law or legal authorities

All third parties are required to follow strict data protection practices.

4. Data Security

We use industry-standard security measures to protect your data, including:

• Secure servers

• Encrypted communication

• Restricted access to personal data

However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information only as long as:

• Your account is active

• Required to provide services

• Required by law

You may request deletion of your account and data by contacting us.

6. Your Rights

You have the right to:

• Access your personal data

• Update or correct your information

• Request deletion of your data

• Withdraw consent at any time

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Astro Srinath is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.

8. Third-Party Services

The App may contain links or integrations with third-party services (Google, Apple, payment gateways). We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted within the App, and the updated date will be revised above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:
Email: astrosrinath78@gmail.com